Campus Disability Resource directory

Welcome to the University of Michigan’s Directory of Disability Resources. The University of Michigan promotes the full inclusion of individuals with disabilities as part of our commitment to creating a diverse, multicultural community. It is the policy of the University of Michigan to comply with the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. The University will provide reasonable accommodation to qualified individuals with disabilities upon request.

This guide provides general accessibility information, as well as information of particular interest to students, faculty and staff. Local, state and national disability resources are also included.


Accommodations for Students

The University is obligated to make a reasonable accommodation to the known disability of an otherwise qualified student. In general, it is the responsibility of the student to make their disability status and subsequent need for an accommodation known to the appropriate University official. Students wishing to receive services must register with the Office of Services for Students with Disabilities (SSD).

Office of Services for Students with Disabilities
G-664 Haven Hall 
505 South State Street
Ann Arbor, MI 48109-1045
Phone: (734) 763-3000
Fax: (734) 936-3947

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Accessible Course Materials

Assistance is available to address the challenges of designing accessible document (PDF, Word and Excel) and multimedia (video, audio, and PowerPoint) files. 

Software Accessibility/Usability Specialist Usability Support and Evaluation (USE) Lab 
Duderstadt Center University of Michigan
Phone: (734) 615-5512
E-mail: use-lab@umich.edu

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Accessible Website Design

Resource to design accessible websites and web-based software.

Software Accessibility/Usability Specialist Usability Support and Evaluation (USE) Lab 

Duderstadt Center University of Michigan
Phone: (734) 615-5512
E-mail: use-lab@umich.edu

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Accommodations for Faculty and Staff

The University will provide reasonable accommodation to qualified individuals with disabilities upon request, unless the accommodation would impose an undue hardship, in compliance with applicable federal and state laws that prohibit discrimination on the basis of disability.

Office of Institutional Equity
2072 Administrativetion/resolution in situations involving disability issues.

  • Central contact point for disability information and resources.
  • Office of Institutional Equity
    2072 Administrative Services
    1009 Greene Street
    Ann Arbor, Michigan 48109-1432
    Phone (voice): (734) 763-0235
    Phone (TTY) : (734) 647-1388
    Fax: (734) 936-8894
    Email: institutional.equity@umich.edu
    Online Resources: Office of Institutional Equity Website

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    ADA Coordinator

    Provides the following services to staff, faculty, students, administrators, and visitors on all University campuses:

    • Consultation regarding ADA/Section 504 compliance questions.
    • Training/educational programs on disability-related topics.
    • Conflict prevention/resolution in situations involving disability issues.
    • Central contact point for disability information and resources.

    Office of Institutional Equity
    2072 Administrative Services
    1009 Greene Street
    Ann Arbor, Michigan 48109-1432
    Phone (voice): (734) 763-0235
    Phone (TTY) : (734) 647-1388
    Fax: (734) 936-8894
    Email: institutional.equity@umich.edu
    Online Resources: Office of Institutional Equity Website

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    James Edward Knox Center Adaptive Technology Computing Site (ATCS)

    The University of Michigan Information and Technology Services (ITS), Shapiro Undergraduate Library and the Office of Services for Students with Disabilities (SSD) jointly sponsor the James Edward Knox Center Adaptive Technology Computing Site (ATCS). The site meets the needs of any U-M community members who have questions about modifications or alternatives to standard monitors, keyboards or mice, or who are seeking high-tech tools to help with reading and writing.

    James Edward Knox Center
    Adaptive Technology Computing Site
    Shapiro Undergraduate Library, Room 2064
    Email: jbvincen@umich.edu
    (734) 647-6437

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    The Americans with Disabilities Act

    It is the policy of The University of Michigan to comply with the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. The University will provide reasonable accommodation to qualified individuals with disabilities upon request.

    For more information regarding the ADA, contact the University's ADA Coordinator at:

    The Office of Institutional Equity 
    2072 Administrative Services Building
    1009 Greene Street
    Ann Arbor, MI 48109-1432
    Phone (Voice): (734) 763-0235
    Phone (TTY) : (734) 647-1388
    Fax: (734) 936-8894
    Email: institutional.equity@umich.edu

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    Assistive Computer Technology

    Software and hardware adaptations for people with disabilities are available at the James Edward Knox Center Adaptive Technology Computing Site (1128 Shapiro), and on other SITES computers throughout campus. For more information, please contact Jane Vincent, Assistive Technology Lead, at 6-3794 or jbvincen@umich.edu.

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    Athletic Events

    Michigan Stadium

    NOTE: We are working to expand this site with information regarding other athletic event venues.

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    Campus Construction Sites

    Information about changes in vehicle and pedestrian traffic patterns near construction areas.

    For questions about a specific project, please view the project site or call our U-M Construction Project Information line at 734/615-8440.

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    Campus Maps

    The University is in the process of updating the maps of campus that show the accessible entrances to buildings. The Campus Information Center website provides a directory of campus maps and directions, including online maps with an interactive zoom option.

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    City of Ann Arbor Commission on Disability Issues

    • Phone: (734) 994-2803
    • TTY: (734) 971-0310

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    Commencement

    For information regarding accommodations for persons with disabilities during commencement, please contact either Services for Students with Disabilities or the ADA Coordinator at the Office of Institutional Equity.

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    Council for Disability Concerns

    Carries on the work initiated during the International Year of Disabled Persons, and to act in an advisory capacity regarding University programs and policies which affect people with disabilities.

    Council for Disability Concerns
    c/o The Office of Institutional Equity
    2072 Administrative Services Building
    1009 Greene Street
    Ann Arbor, MI 48109-1432
    Email: disability@umich.edu
    Online Resources: Council for Disability Concerns website

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    Counseling & Psychological Services (CAPS)

    A variety of brief support services aimed at helping students resolve personal difficulties and strengthen the skills, attitudes and knowledge that will enable students to take full advantage of their experiences at the University of Michigan

    Counseling & Psychological Services
    3100 Michigan Union
    Ann Arbor, MI 48109
    Phone: (734) 764-8312
    Fax: (734) 763-0454
    Online Resources: Counseling & Psychological Services website

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    The Depression Center

    Develops, disseminates, and advances state-of-the-art science, education, treatment and prevention strategies for clinical depression.

    The Depression Center
    1500 E Medical Center Drive
    F6321 MCHC
    Ann Arbor, MI 48109-0295
    Phone: (734) 763-8430
    Online Resources: Depression Center website

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    DyslexiaHelp

    DyslexiaHelp is a robust curriculum and resource website designed to educate and inform dyslexics, parents, and professionals about dyslexia and other language disorders. With information on everything from diagnosis to treatment options, all accessible at no cost to site users, DyslexiaHelp is truly five-star.

    DyslexiaHelp is a free service offered by the University Center for the Development of Language and Literacy (UCLL).

    University Center for the Development of Language & Literacy (UCLL)
    1111 E. Catherine St.
    Ann Arbor, MI 48109-2054
    Phone: (734) 764-8440
    Fax: (734) 647-2489
    E-mail: dyslexiahelp@umich.edu

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    Elevator Repair

    • Campus Buildings: Days/Nights/Weekends: 647-2059
    • Residence Halls: Notify the Building Manager for your residence hall. Your RA has this information.

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    Emergencies

    To report an emergency from a campus location dial 911. This number is activated for TTYreception, as well as voice reception.

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    Event Accessibility

    For information regarding accommodations for persons with disabilities during events on campus, please contact either Services for Students with Disabilities or the ADA Coordinator at the Office of Institutional Equity.

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    Faculty & Staff Assistance (FASAP)

    FASAP is a confidential counseling service for University faculty and staff. See the FASAP website for details.

    FASAP
    1009 Greene St.
    2076 Administrative Services Building 
    Phone: (734) 936-8660
    Confidential Fax: (734) 936-8893
    Email: fasap@umich.edu

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    Faculty Handbook regarding Students with Disabilities

    Federal legislation mandates that the University provide reasonable accommodations that afford equal opportunity for all students. The Faculty Handbook [PDF] is designed to serve as an introductory overview of disabilities that affect learning in a college or university setting and as a quick reference for the various adjustments that can be made to accommodate students with disabilities.

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    Faculty Ombuds Office

    Facilitate resolution of faculty problems and complaints with respect to policy administration or conflict resolution.

     

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    Family Medical Leave Act (FMLA)

    Time off work under the FMLA is provided for reasons of child care following birth, adoption, foster care placement and care for children over 18 years of age who are incapable of self-care, and for serious health conditions of staff members and their families for up to twelve weeks in a year. You are also encouraged to contact your HRAA representative for information regarding your specific situation.

    Human Resources Family Medical Leave Act Guide

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    Housing

    Students with sensory, mobility, learning, mental health disorder, and health disabilities are welcome in University-owned residence halls and Family Housing apartments. We wish to discuss your needs for your living accommodations in order to be of assistance in making you as comfortable as possible with your surroundings as you begin your academic life at the University of Michigan. 

    Housing Information Office
    1011 Student Activities Building
    Ann Arbor, MI 48109-1316 
    Phone: (734) 763-3164
    Fax: (734) 764-6806 
    Email: housing@umich.edu
    Online Resources: Housing for Students With Additional Needs

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    Human Resources

    • Academic Human Resources
      Provides advice and assistance in human resource matters affecting faculty, primary staff, and graduate student instructors, as well as bargained-for groups, to deans, associate deans, department chairs, and University organizations. 

      1009 Greene Street
      2072 Administrative Services Bldg 
      Ann Arbor, MI 48109-1432
      Phone: (734) 763-8938
      Fax: (734) 936-8894
      Email: hr-acadhr@umich.edu

    • Staff Human Resources
      Serves the University in the development, implementation, interpretation and administration of human resources policies, procedures, practices and external regulations related to labor/staff relations, salary administration, compensation and Classification 

      2005 Wolverine Tower
      3003 South State Street
      Ann Arbor MI 48109-1281
      Phone (734) 763-2387
      Fax (734) 763-6787
      Email: employee.relations@umich.edu

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    Kellogg Low Vision Clinic

    Provides Visual Rehabilitative Services through a multidisciplinary approach. 

    Kellogg Eye Center
    1000 Wall Street
    Ann Arbor, MI 48105
    Phone: (734) 764-5106
    Online Resources: Kellogg Low Vision Clinic website

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    Making Accommodations for Students with Disabilities

    Faculty Handbook [PDF]
    The Office for Students with Disabilities (SSD) developed a faculty handbook to serve (1) as an introductory overview of disabilities that affect learning in a college or university setting and to provide (2) a quick reference for the various adjustments that can be made to accommodate students with disabilities.

    Office of Services for Students with Disabilities 
    G-664 Haven Hall 
    505 South State Street
    Ann Arbor, MI 48109-1045
    Phone: (734) 763-3000
    Fax: (734) 936-3947

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    Mediation Services

    A voluntary process assisted by a professionally trained mediator to head off or resolve a workplace dispute collaboratively.

    Mediation Services
    2072 Administrative Services Bldg
    1009 Greene St.
    Ann Arbor, MI 48109-1432
    Phone: (734) 647-4789
    Email: mediation.services@umich.edu
    Online Resources: Mediation Services Website

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    Michigan Commission for Disability Concerns

    Responds to and advocates on behalf of Michigan’s 1.9 million people with disabilities (includes the Division on Deaf and Hard of Hearing). 

    Online Resources: Michigan Commission for Disability Concerns website

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    Michigan Commission for the Blind

    Endeavors to provide opportunities to blind individuals with visual disabilities to achieve employability and/or function independently in society.

    Michigan Commission for the Blind
    201 N. Washington 
    Lansing, MI 48909 
    Phone: (517) 373- 2062
    DSS TDD (517)-373-4025 
    Fax: (517) 335- 5140

    Online Resources: Michigan Commission for the Blind website 

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    Michigan Rehabilitation Services

    Assists with training and job placement.

    Michigan Rehabilitation Services
    3810 Packard Rd., Ste. 170 
    Ann Arbor, MI 48108 
    Phone: (734) 677-1125 
    Toll Free: 1 (877) 901-9195

    Online Resources: Michigan Rehabilitation Services website 

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    Michigan Relay Services

    Under normal circumstances, relay calls may be made any time of day, any day of the week, as often as you like, with no time limits or other restrictions. Incoming calls from out of state are not handled. Out of state callers should use their relay services to call into Michigan.

    Michigan Relay Center
    Phone: (800) 649-3777
    Online Resources: Michigan Relay Services website

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    Office of Institutional Equity

    Promotes and furthers the University's commitment to diversity and equal opportunity for all members of its community. Staff provide pre-grievance, informational, and employment counseling for faculty, staff, or students who believe they have experienced discrimination, discriminatory harassment, false accusation, or retaliation.

    Office of Institutional Equity
    2072 Administrative Services
    1009 Greene Street
    Ann Arbor, Michigan 48109-1432
    Phone (Voice): 734-763-0235 
    TTY: 734-647-1388 
    Fax: 734-936-8894 
    Email: institutional.equity@umich.edu
    Online Resources: Office of Institutional Equity Website

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    Office of the Ombuds

    An impartial advocate for fair and consistent treatment, offering Informal dispute resolution services, provides resources and referrals, and helps students consider options available to them.

    Office of the Ombuds
    6015 Fleming Administration Building
    503 Thompson Street
    Ann Arbor, MI 48109-1340
    Phone: (734) 763-3545
    Online Resources: Office of the Ombuds website

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    Parking

    To use designated accessible parking provided in all University lots and structures, display of a state-issued Disabled (handicapped) parking permit along with the applicable U-M parking permit or device is required.

    Parking Services
    508 Thompson Street
    Ann Arbor, MI 48104-2414
    Phone: (734) 764-8291
    Fax: (734) 763-4041
    Email: UMPark@UMich.edu
    Online Resources: Parking for the Disabled

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    Safety & Security

    • Call 911 from any University telephone for emergencies in progress. This number is activated for both Voice and TTY. If you are outside of the University or are calling form a cell phone, call (734) 763-1131.
    • University Housing residence halls have security coverage 24 hours a day, 365 days a year. One officer is assigned to each building each night from 9:00 p.m. through 7:00 a.m. Between 7:00 a.m. and 9:00 p.m., there are officers on patrol who will respond to any residence hall should dispatch center receive a request for assistance.
    • Call 3-1131 from any University telephone for non-emergency situations. If you are outside of the University, call (734) 763-1131.
    • NOTE: There are also blue topped emergency telephones all over campus, including near residence halls. Lifting the receiver automatically places a direct call to DPS. Help is immediately dispatched for emergency calls. Non-emergency calls for assistance are handled in the order they are received.

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    Services for Students with Disabilities (SSD)

    This office assists students in negotiating disability-related barriers to the pursuit of their education, and strives to improve access to University programs, activities, and facilities for students with disabilities. They offer select students services that are not provided by other University offices or external organizations. Services are free of charge.

    Services for Students with Disabilities Handbook:

    Office of Services for Students with Disabilities 
    G-664 Haven Hall 
    505 South State Street
    Ann Arbor, MI 48109-1045
    Phone: (734) 763-3000
    Fax: (734) 936-3947

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    Snow Removal

    For assistance with snow removal on campus, call:

    • Days (7:30 a.m.–3:30 p.m.): 764-3422
    • Nights/Weekends: 647-2059

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    Office of Student Conflict Resolution (OSCR)

    Gives students the unique opportunity to mediate their disputes.

    Office of Student Conflict Resolution (OSCR)
    Michigan Union
    Room 4354 
    South State Street
    Ann Arbor, MI
    Phone: (734) 647-7397
    Online Resources: Office of Student Conflict Resolution website

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    Student Organizations

    • Hearing Impaired Students Organization
      Email: hiso@umich.edu
    • Mentality
      Mental health/illness discussion group, resources, education 

      Mentality
      1024 Hill Street
      Ann Arbor, MI 48109-3310
      (734) 936-2437
      Email: mentality.info@umich.edu

    • Michigan Sign Club
      Spreading Knowledge about American Sign Language
      Email: signeboard@umich.edu
    • UM Lupus Foundation
      Education and awareness of Lupus (SLE), its effects on our campus community and the nation as a whole.
      Email: Neftara Clark clarknef@msu.edu

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    Transportation

    • U-M Buses 
      Select U-M buses and vans are fitted with hydraulics to be accessible to persons using wheelchairs or other mobility aids. Check the U-M bus schedule to identify these fixed route buses. 

      Transportation Services, The University of Michigan
      1213 Kipke Drive
      Ann Arbor, MI 48109-2002
      Phone: (734) 764-3427
      Fax: (734) 763-1470
      Email: TransportationWeb@UMich.edu
      Online Resources: University bus routes

    • Ann Arbor Transportation Authority (AATA) Buses 
      All AATA buses are accessible for persons using wheelchairs or other mobility aids. All U-Mstaff, students and faculty can ride the AATA buses for free at any time when you show your M-Card identification. Check the AATA bus schedule to identify routes. 

      AATA Business Office
      2700 S. Industrial Hwy.
      Ann Arbor, MI 48104
      Ride Information: (734) 996-0400
      Business Office: (734) 973-6500
      TDD for the hearing impaired: (734) 973-6997
      Night Ride: (7340 663-3888
      Email: aatainfo@theride.org
      Online Resources: Contact AATA online

    • Paratransit 
      This service provides scheduled door-to-door service for students, faculty, and staff with disabilities. To register for the rides, all applicants must contact Services for Students with Disabilities at 763-3000. 

      Transportation Services
      1213 Kipke Drive
      Ann Arbor, MI 48109-2002
      Phone: (734) 764-3427
      Fax: (734) 763-1470
      Email: TransportationWeb@UMich.edu
      Online Resources: Special Transportation Services

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    University Center for the Development of Language and Literacy (UCLL)

    The University Center for the Development of Language and Literacy (UCLL) at the University of Michigan offers intensive language and literacy evaluations and intervention services for adults with brain injury and children, youth, and young adults with language and language-related disorders.

    1111 E. Catherine St.
    Ann Arbor, MI 48109-2054
    Phone: (734) 764-8440
    Fax: (734) 647-2489
    E-mail: ucll@umich.edu

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    University Health Service (UHS)

    Confidential comprehensive outpatient medical services, a wide variety of specialty clinics, health support services and health education materials, conveniently located on central campus.

    University Health Service
    207 Fletcher Street
    Ann Arbor, MI 48109-1050
    Phone: (734) 764-8320
    Online Resources: Who can use the University Health Service?

     

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    University of Michigan Aphasia Program (UMAP)

    University of Michigan Aphasia Program (UMAP) began when the University Center for the Development of Language and Literacy first started its aphasia treatment program in 1947, offering speech and language therapy for veterans returning from World War II. For over 60 years, adults with language disorders resulting from stroke, brain injury, or brain tumor have come from around the globe to receive the highly individualized and intensive therapy offered at UMAP.

    1111 E. Catherine St.
    Ann Arbor, MI 48109-2054
    Phone: (734) 764-8440
    Fax: (734) 647-2489
    E-mail: ucll@umich.edu

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    University of Michigan Initiative on Disability Studies (UMInDS)

    A group actively working toward the establishment of an Interdisciplinary Disability Studies Program at the University of Michigan. 

    Tobin Siebers, Co-Chair 
    UMInDS 
    Director, Program in Comparative Literature
    Phone: (734) 763-2351 
    Email: tobin@umich.edu

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    Work Injury/Illness: Work~Connections

    An integrated disability services program to assist and support faculty and non-student staff in illness or injury, during the subsequent recovery, and return to work.

    Work~Connections
    Argus I, Suite 2
    535 W. William
    Ann Arbor MI 48103-4995 
    Phone: (734) 615-0643 
    Toll free: (877) 869-5266 
    Fax: (734) 936-1913 
    E-mail: Work.Connections@umich.edu

     

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